Privacy Policy

Last updated: April 4, 2026

Introduction

RecoverBase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

  • Account information (email address, name)
  • Stripe account connection data
  • Payment and transaction information
  • Communication preferences

Automatically Collected Information

When you use our service, we automatically collect certain information, including:

  • Usage data and analytics
  • Device information
  • IP address and location data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Monitor and analyze payment failures
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

We use Stripe to process payments and connect to your Stripe account. Your use of Stripe is subject to Stripe's Privacy Policy. We do not store your full payment card details.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to delete your personal information
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.

Legal entity

RecoverBase is a software product operated and owned by CRO App, a sole proprietorship.

All services, payments, and legal obligations related to RecoverBase are provided and fulfilled by CRO App.